So many processes in the workplace evolve…
why should learning be any different?
The Workshops
The Five Modes of Managing Conflict
Disagreements in the workplace are normal and inevitable. Using the Thomas Killmann Instrument, uncover the five ways of managing conflict.
Goals:
Learn the five modes of managing conflict in the workplace
Identify the appropriate response to a conflict based on the scenario
The Business Case: Managers spend approximately 6 hours x week (15% of their time) working to resolve workplace conflicts.
The Three Needs Theory of Motivation
When we find the right motivation, the sky is the limit. Based on the Three Needs theory, uncover what motivates you and how to motivate others at work.
Goals:
Understand the different ways people find motivation in the workplace
Identify tangible steps for motivating yourself and others at work
The Business Case: Motivated and engaged employees are 41% more likely to show up to work.
Feedback: Giving & Receiving
We hesitate to give feedback, yet we know it’s helpful. Discover the four elements of giving effective feedback, and what to keep in mind when you’re on the receiving end.
Goals:
Learn the framework for providing others with effective feedback
Pick up emotional regulation tools for receiving feedback
The Business Case: 80% of employees who say they have received meaningful feedback in the past week are fully engaged.
Communicating with The Five Generations
“Idk, my bff Jill?” There are five generations in the workplace; unpack the values, styles of communication, and preferred ways of working with each generation.
Goals:
Understand the values, drivers, and needs of the five generations
Learn best practices for engaging each generation at work
The Business Case: The U.S. Bureau of Labor Statistics projects that Gen Z will make up about 30% of the U.S. workforce by 2030.
Navigating Cross-Cultural Communication
A thumbs-up gesture does not mean the same in the US as in Iran. Unveil the six fundamental patterns of cultural differences, plus tools for successful cross-cultural collaborations.
Goals:
Learn the fundamental patterns of cultural differences
Discover universal tools for cross-cultural collaboration
The Business Case: 81% of global recruiters consider cross-cultural competence the most important communication skill for job candidates.
Turning On Active Listening
“Can you repeat that?” Uncover the components of active listening while building awareness of your default listening style, and how to adapt based on the scenario.
Goals:
Identify the components of active listening and your default listening style
Recognize which listening style best suits a specific situation
The Business Case: 86% of employees feel they are not heard fairly, and 63% believe their employer or manager has ignored their voice.
The EQ Kit
The EQ Kit designed for leaders develops the five EQ skills: self-awareness, self-regulation, motivation, empathy, and social skills.
Self-Awareness
naming our emotions as they come up, and understanding why they are present.
Self-Regulation
practicing emotional regulation to control our impulses and respond instead of react.
Motivation
uncovering what motivates us and aligning our personal purpose with our business goals.
Empathy
opening our minds to how others experience the world and finding commonality in our obstacles and challenges.
Social Skills
developing our listening skills while raising our awareness of non-verbal cues in communication.
